Wynplay

Invitation-only customer survey

Luxaflex Australia 2026: $1,000 customer feedback prize draw

One eligible survey respondent will receive a $1,000 Prezzee digital gift card after the August customer-feedback draw.

Only customers who received the survey by SMS or email can enter. A generic visit to the Luxaflex website does not create an entry.

Why the survey link matters

The promotion is open only to current or former customers who receive a specific promotional email or SMS. The link in that message directs the recipient to the official feedback survey.

The entrant is treated as the person whose name is associated with the Luxaflex account connected to the phone number or email used. Forwarding the link does not make another person eligible.

What creates a valid entry

The respondent must supply the requested personal details, answer all survey questions and submit the completed form before 11:59:59 p.m. AEST on July 31.

One entry is permitted for each feedback request. An incomplete survey does not qualify, and the promoter can remove invalid submissions before the draw.

How the $1,000 Prezzee prize works

The only prize is a $1,000 Prezzee gift card sent electronically. Prezzee lets recipients use the value through its supported digital gift-card options, but retailer availability and redemption conditions come from the issuer.

The unused balance cannot be requested as cash. Any ancillary redemption cost and the security of the delivered digital card are the winner’s responsibility.

Drawing and phone notification

Feedback ASAP is scheduled to conduct the random draw at noon AEDT on August 11. The winner is contacted by telephone within two days and their name is published on the Luxaflex website within seven days.

Keeping the account phone number current is important. If the prize remains unclaimed for three calendar months, the terms provide for another draw subject to regulatory directions.

A date error in the unclaimed-prize paragraph

The official terms clearly state the 2026 entry period and the August 11, 2026 primary draw, but the later unclaimed-prize paragraph displays a 2025 calendar date that cannot follow that draw.

For that reason, rely on the stated three-month rule and any updated notice from Luxaflex rather than the obsolete printed date. This inconsistency does not change the July 31 entry deadline or the primary prize details.

Official rules and source

Read the official source before entering to confirm any amendment, availability limit or requirement published by the promoter.

Open the official source →

Frequently asked questions

Can anyone in Australia enter?

No. Entry is limited to current or former customers who received the survey invitation.

How many entries are allowed?

One per feedback request.

What is the prize?

One $1,000 Prezzee digital gift card.

When does entry close?

July 31, 2026 at 11:59:59 p.m. AEST.

When is the draw?

August 11, 2026 at noon AEDT.

How is the winner contacted?

By telephone within two days of the draw.

Australia

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